Delivery

In the UK

We know how exciting it is to receive your new drum gear… but also know how long the wait can feel! Here at Drumazon, we try to make it as painless as possible by providing next day delivery for all purchases made before 3pm. We work closely with DPD Local to ensure your parcel gets to you as quickly and safely as possible. Make sure you provide us with an email and/or mobile number when you purchase to take advantage of the ‘one hour time slot’ notification that DPD provide. If you have any questions about shipping, please do get in touch.

If you order before 3pm Monday to Friday we will dispatch the same day for delivery to you on the next working day. DPD will email and/or text you with a tracking number. They offer many in-flight options for you to leave instructions about delivery and to enable you to easily change delivery details, day and time. This is a very flexible service and we have found it to work very well for our UK customers.

Saturday and Sunday deliveries are available subject to your area and additional charges, if you need a Saturday or Sunday delivery please get in touch with us so we can help you. To receive an item on a Saturday or Sunday the order must be processed by 2pm on the Friday before.

International Deliveries (Outside the UK)

If you’re outside mainland UK – there are plenty of options for you too! We know it can be a little scary buying from further afield, but we have great experience in shipping overseas. Please do get in touch about shipping quotes and time frame options.

For Europe we use DPD and UPS and for the rest of the world we use Concordia, USPS, UPS & FED EX subject to location.

For our international customers we have shopped around to find the best couriers to use in your area. Our shipping calculator on the website automatically selects the correct service and calculates the rate based on the volume of the parcels. If you are planning an order with us and would like us to double check shipping charges before placing the order please get in touch with us and we will be happy to see if we can improve the volumetric size of the packages and double check for the best current shipping rates. All international shipments are sent with reputable couriers who provide fantastic tracking throughout the process.

Shipping Insurance

All items sent from Drumazon include shipping insurance. In the unlikely event that an item arrives damaged please contact us as soon as possible and no later than 48 hours after receiving your package so we can best help and advise you on how to resolve the issue and report back accordingly to the courier.